- Handling PAN India ops involving blended process– Pre & Post-sales support
- Lead and manage PAN India clients with a coordination of team involving training, marketing,finance, business and alliance
- Client engagement, Transaction tracking,Customer service, & KYC Mgmt.
- Assess training and development needs of the team to improve work efficiency
- Building and maintaining harmonious relationship with customers
- Strategize customer engagement activities and create roadmaps to scale-up the experience index of customers
- Driving collection targets and ensuring consistency in team’s collection performance by conducting regular reviews
- Knowledge of submitting documents for loans to bank, other financial institutions for approval of projects.
- Standardize CRM processes, organization, and systems to meet both external and internal requirements.
- Ensure to provide funds by collection from raised Demand letters for monthly closing.
- Performs various activities for smooth function of client handling relations and maintenance
- Liaising with superior to make decisions for operational activities and set strategic goals.
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Oversee customer support processes and organize them to enhance customer satisfaction
- Revise and/or formulate policies and promote their implementation
- Manage relationships/agreements with external partners/vendors
- Ensure that the company runs with legality and conformity to established regulations.
Salary: Not Disclosed by Recruiter
Role Category:Corporate Planning/Consulting/Strategy
Role:Corporate Planning/Strategy Manager
Desired Candidate Profile
360 realtors LLP
Who we are:
360 Realtors is the largest Institutional Channel Partner (ICP) in the country with specialization in primary sales. The company is a one-stop solution for a seamless experience in all property related services.
Incorporated in 2014, the company has expanded geographically in 24 cities nationally and 9 countries internationally. With a Goal to penetrate into 85 cities nationally and 34 countries internationally, 360 Realtors will be first Indian origin IPC.
Contact Company:360 realtors LLP